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CDN reporting on CC6

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sk391

Technical User
Jun 13, 2007
102
GB
Hello,
does anyone know which report I will need to run to give me the total amount to calls handled by the CC6 server for a given cdn or even skillset?

many thanks
 
Is there more to your question?

CDN Statistics report show you how many calls hit the CDN.

Skillset Performance report will show how many calls are handled by a skillset.

If you have not looked into these reports yet, you will have more (many more) questions.....

Try to get your hands on the Historical Reporting and Data Dictionary document.

 
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