CD drive (D) seems to be lost because of itunes

[RosieNottage]

Hello

My ipod stopped working properly (skipping songs) and when i connected it to laptop i followed instructions to reformat/ reconfigure the ipod. I did this so now all my music on the pod has gone (still in hard drive on laptop). I was then asked to uninstall itunes - this wouldn't work completely as it went (to the extent i couldn't access the programme) but couldn't reinstall it (as it told me itunes was already installed and i would need to uninstall it first.... aaaahhh!)

I have now managed to delete itunes (with the help of a friend) but my laptop isn't recognising the cd drive, so i can't reload itunes. Or any other cd.

I tried to do a system restore (both to a week ago and to undo the last restoration) and i am told i cannot restore it and no changes have been made.

Help! How do I get my cd drive back if it won't let me restore?

Thank you

Rosie

 

[garebo]

This is one of many problems with itunes that i have heard. I've read so much about this i just would never uninstall itunes at all.
Anyway, im not sure but you could try manually editing your registry by looking for itunes entries. Seems to me that one person got their cd drive back that way.

You might even try to find more threads here about itunes or even google. You certainly arent alone.


Good advice + great people = tek-tips

 

[RosieNottage]

Thank you - I forgot to mention i did run a free registry scan on it but to no avail.

 

[garebo]

i found this page, not sure if there is really any help there:

http://www.apple.com/support/itunes/windows/cddiagnostics/

Good advice + great people = tek-tips

 

[RosieNottage]

great thank you i will give it a go

 

[garebo]

On the registry end, i believe you would have to do it manually.
First, back up your registry. Then open it up by going to run and typing in "regedit".
Make sure cursor is on my computer so you are at the start.
Then go to find and type in, say, "itunes" but without the " ". Whenever the find feature stops have a look and see if you can safely delete the entry referred to. If in doubt leave it. Keep going til there are no more entries.
You may get none or you may get 10 or 20 entries.
As long as the entry says itunes i am pretty sure you can delete it, but you have to be the judge.
You can use system restore if you make a mistake and you can restore from the registry backup as well if need be.

Ive used registry a lot of times to get me out of trouble like this. Seems to me i had an itunes problem that i cured that way about a year ago, thats another reason why i am mentioning this. Just be careful.


Good advice + great people = tek-tips

 

[RosieNottage]

its system restore that isn't working

 

[garebo]

Sorry, forgot about that.
Its ok, you can backup the registry, edit out the itunes stuff and exit. Reboot and see if you now have your cd player back and system restore.
What error message did system restore give you?
It may not be related to itunes, unless the error message was explicit.


Good advice + great people = tek-tips