CCR Tree question

[cole06]

I added a tree at site in Italy, i have the Home Menu with the option to press 1 for Enlish this works fine then I have 8 transfer options the only option that works is is option 8 to repeat the menu , I have the other transfer buttons going to ext's but when I select 2-7 I get a this function is not supported ,any help would great Thanks in advance.

 

[Dasheen]

print out a copy of the ccr so we can look for errors.

 

[cole06]

Here you go !

Key Type Description Command
Home Menu Italian Change
1 Menu English Change Delete
Add: Menu Transfer Mailbox Information Park&Page

.1 Transfer Change Delete
2 Transfer for Logistics #2 Change Delete
3 Transfer for Laboratory #3 Change Delete
4 Transfer for Finanace #4 Change Delete
5 Transfer for Maintance #5 Change Delete
6 Transfer for Prodution Assist. #6 Change Delete
7 Transfer for Emea. Safety #7 Change Delete
8 Transfer to Repeat Menu #8 Change Delete

 

[cook1082]

Did you add what you are transfering to. Click on change and add the extension you want to tranfer to for each node.That is for 2-7 for 1 you have a sub menu what do you want for this?

 

[cole06]

this set up works until you 1 for English then press 2 for the lab is when you get the That command is not reconized . if you dont press 1 for english you press 2 for the lab and works .

 

[fireeater]

thats because when you press 1 you are taken to the next menu level which only has the 1

if you want to use the press 1 for english you will need to duplicate the press2,3,4,5 ect under the press 1 menu


HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[fireeater]

so you will have something that looks like this
Key Type Description Command
Home Menu Italian Change
1 Menu English Change Delete
Add: Menu Transfer Mailbox Information Park&Page

.1 Transfer Change Delete
.2 Transfer for EnglishLogistics #2 Change Delete
.3 Transfer for EnglishLaboratory #3 Change Delete
.4 Transfer for EnglishFinanace #4 Change Delete
.5 Transfer for EnglishMaintance #5 Change Delete
.6 Transfer for EnglishProdution Assist. #6 Change Delete
.7 Transfer for EnglishEmea. Safety #7 Change Delete
.8 Transfer to EnglishRepeat Menu #8 Change Delete


2 Transfer for Logistics #2 Change Delete
3 Transfer for Laboratory #3 Change Delete
4 Transfer for Finanace #4 Change Delete
5 Transfer for Maintance #5 Change Delete
6 Transfer for Prodution Assist. #6 Change Delete
7 Transfer for Emea. Safety #7 Change Delete
8 Transfer to Repeat Menu #8 Change Delete

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[cole06]

Works like a champ you da man!! Thanks for your help.