CCR to Xima

[Bucky101]

Is there any migration path from the CCR database to Chronicall? Have a customer that wants to update but only if the historical data is retained

 

[tlpeter]

If you knew both products then you would have known that this is impossible.
CCR uses MSSQL and Xima uses PostgresSQL.
So this is a no for sure.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bucky101]

Just because it is a different database type does not make it impossible

 

[tlpeter]

For me it does

The manual for CCR has the database scheme and this is the one for Xima so if you can then this will help i guess

http://ista.home.xs4all.nl/Chronicall_Database_Schema.pdf

BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

Why on earth would one even entertain such a crazy notion.

forget it!!!

if you are moving from CCR to Chronicall, simply ask the customer to run all the reports they need prior to the shift, install CCR / IIS etc and re-deploy the server to Chronicall.

ACSS - SME
General Geek

 

[jamie77]

You could always ask Avaya/Xima to see if they will convert these 2 completely different databases.

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer

 

[hairlessupportmonkey]

I meant to say UNINSTALL CCR / IIS etc.

ACSS - SME
General Geek

 

[mforrence]

You MAY be able to break the CCR/IPO connection but leave CCR running, allowing access to old data. Then load Xima on another machine for new traffic. As others have said, you cannot viably merge the two.

 

[markusoreallyus]

If the call details can be extracted from the CCR database such that you can reliably determine the start time of each event, then you *might* be able to create your own event sequence and construct the calls from scratch.

I do not believe Avaya and Xima have any automated tools to do this for you.

Do you have a schema/description of the contents of a CCR database?

 

[jamie77]

If you are getting Xima, just leave CCR running. I imagine you are keeping the licenses anyway as you can't really send them back (unless your dealer is taking them) so it won't stop working. CCR and XIMA have different ways of connecting to the system and different licnesing mechanisms so shouldn't conflict I wouldn't think. I would mean having 2 servers though.

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer

 

[altmank]

I believe Chronicall has a feature to import SMDR data. I don't know enough about CCR, perhaps there is a way to dump the historical data as SMDR.

 

[jamie77]

too much stuff logged in a CC package to dump out on SMDR.

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer