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CCR routing to mobile

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Theosa

IS-IT--Management
Dec 12, 2001
1
ZA
Hiya!

We've had a request to route calls to an external number. Internal calls route fine, but incoming calls get disconnected. Is it at all possible to do this on an 81C?

TIA
 
Hi
create a new ACD for this, and then NCFW to the external number..

Colin
 
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