MICS 7.1 with NAM voicemail...
A while back we had no receptionist on 221 and somehow I was able to change the CCR tree (or maybe something else) so that when a caller hit 0 at the first menu they got extension 245, which was who had to answer the phones at the time. But now 221 is our receptionist again. But I can't find the option to change it back! In F982 Attdt: is set to 221 already. What else should I look for?
Thanks in advance,
-Dan
A while back we had no receptionist on 221 and somehow I was able to change the CCR tree (or maybe something else) so that when a caller hit 0 at the first menu they got extension 245, which was who had to answer the phones at the time. But now 221 is our receptionist again. But I can't find the option to change it back! In F982 Attdt: is set to 221 already. What else should I look for?
Thanks in advance,
-Dan