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CCR: How to change what happens when you dial zero?

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dgpcp

MIS
Aug 16, 2007
31
US
MICS 7.1 with NAM voicemail...

A while back we had no receptionist on 221 and somehow I was able to change the CCR tree (or maybe something else) so that when a caller hit 0 at the first menu they got extension 245, which was who had to answer the phones at the time. But now 221 is our receptionist again. But I can't find the option to change it back! In F982 Attdt: is set to 221 already. What else should I look for?

Thanks in advance,
-Dan
 
believe you would look at the greeting table and the atdn prompt.
 
AHA! Found it in there! And I forgot that I was using Table 2.
 
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