CCR for Sunday

[meetingplace]

Hello I have an AA that has been programmed for 24/7 use on DID lines with an answer ring of 4 rings on a BCM50 version 6.0. This works great no problems. I am trying to figure out how just on Sunday between the hours of 9am and 4pm to have all calls on Line 125 forwarded or redirected to a call phone for the on call Sunday driver. I am a little confused on how to set this up wth a CCR. Thank you

 

[curlycord]

If you do not currently use NON-Business setting then try this....

Create another CCR Tree i.e. # 2
Select Home Transfer Node and Submit then Change.
Enter 9 and the drivers mobile number.
Choose Route, leave the box beside it empty
Enter 9 and the drivers mobile number (if 9 is your dest code to grab a line).

In Auto Attendant click on your Table that you are using such as 1.
Select CCR 2 under Non Business
Set Non Business column to start at the same time as morning for all days except Sunday
For Sunday set:
Morning 5:00 PM Afternoon 5:00 Evening 5:00 Non Business 9:00 AM

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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca