joemajestee
Programmer
I'm totally new at this, sorry.
I have a callpilot 100. Here's the bad thing I did:
Logged into the web admin.
Clicked on Custom Call Routing, saw trees 1 through 8, 2 and up are not defined.
Clicked Change under tree 1 command.
I don't know what possessed me, but I clicked Menu under Add: and got a new menu under number 7, which is the next available key.
Keys 1-6 are all transfer type, 7 was unused, 8 is a menu with mostly FAQ's leading to disconnect or menus of other FAQs.
I try to delete menu 7 and get "This node cannot be deleted because the tree is currently in use. Please remove references to this tree from the greeting tables and CLID routing tables." I assume that is because it is the only tree since I only hit add menu then immediately delete. I saw somewhere else here that I should disable the tree, then I should be able to delete, but I don't know how to disable the tree. It's a very small office and I can take the phone system down for a few minutes pretty much any time.
Thanks.
I have a callpilot 100. Here's the bad thing I did:
Logged into the web admin.
Clicked on Custom Call Routing, saw trees 1 through 8, 2 and up are not defined.
Clicked Change under tree 1 command.
I don't know what possessed me, but I clicked Menu under Add: and got a new menu under number 7, which is the next available key.
Keys 1-6 are all transfer type, 7 was unused, 8 is a menu with mostly FAQ's leading to disconnect or menus of other FAQs.
I try to delete menu 7 and get "This node cannot be deleted because the tree is currently in use. Please remove references to this tree from the greeting tables and CLID routing tables." I assume that is because it is the only tree since I only hit add menu then immediately delete. I saw somewhere else here that I should disable the tree, then I should be able to delete, but I don't know how to disable the tree. It's a very small office and I can take the phone system down for a few minutes pretty much any time.
Thanks.