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CCR and Historical Reporting Problems

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TomasBill22

TomasBill22

Technical User
Sep 30, 2013
224
JO
Hi ...

I have a Problem on Reporting for Contact Center.
The following is description of the problems (Message appears on Screen when trying to generate a reports).

"we are sorry but we are unable to process your request at this time. If logging has been activated this error has been recorded.
Error Details:
Number: -1
Description: error in GetAgentSkillsets
Source: CCRCore.dll

The real time reporting and ipview wallboard is working without problem.

How can I solve this ?
 
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If somebody knows they will post an answer.....being impatient wont help dude.




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curlycord

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Toronto Canada
 
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