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CCMS: Monitoring work processes

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TSch

TSch

Technical User
Jul 12, 2001
557
DE
Hi folks,

is it possible to monitor the work processes using CCMS ?
If yes how can I do it ?

Let's say we're using a total of 8 dialog work processes in our system and want to get an alert if more than 5 dialog work processes are in use and only 3 or less are free for use.

Any ideas ?

Thanks in advance !

Regards
Thomas
 
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