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CCMM Administrator Error

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absinthium

IS-IT--Management
Aug 28, 2003
104
AU
Hi All,

Has anybody ever seen this issue?

When logging onto CCMM 6.0 Administrator just when the 'Getting Started' page should load, an error message pops up instead, stating, "No user licenses have been configured at this time. CCMM will not operate correctly without at least one user license."

Everything else seems to work fine. The license file is correct and it can talk to the LM fine. CCAD works perfectly too.

Cheers,
 
Absinthium, any messages in Event Viewer on CCMM-server or on the server where License Manager is installed?
 
Hi Skaret,

The only interesting stuff in the logs is this..
[13:22:47 04/28/08] ERROR: 18010: Unable to Persist the LM I/F Data. Error: 28
[13:22:47 04/28/08] ERROR: 18010: Unable to Persist the LM I/F Data. Error: 20
[13:22:47 04/28/08] INFO: 18001: LM I/F Init OK: 0

All services start successfully on the CCMM and users can use the CCAD to make and receive calls.... Weird!!!
 
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