Hi,
As of this morning our Historical Reporting cannot be used, the webclient states for all (standard and user created) report groups:
"No reports are defined for this group: Agent Performance"
This error is for all acoounts (also the 'webadmin').
Seems the report database file is still intact;
D:\Program Files\Nortel Networks\WClient\Apps\Audit\data\Nicrpt.mdb
Hints where to look will be appreciated.
As of this morning our Historical Reporting cannot be used, the webclient states for all (standard and user created) report groups:
"No reports are defined for this group: Agent Performance"
This error is for all acoounts (also the 'webadmin').
Seems the report database file is still intact;
D:\Program Files\Nortel Networks\WClient\Apps\Audit\data\Nicrpt.mdb
Hints where to look will be appreciated.