CCM - Small Bus. Ed.

[MitelInMyBlood]

I have a client with a small call center running CCM Small business edition. Currently at rls 5.3

Is there a later ver? I s'poze I could call Prairiefyre but thought I'd inquire here. The MOL SW download page no longer lists 6110-BE

 

[tlpeter]

5.4 and 5.5 already


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[kwbMitel]

The software can be downloaded direct from the Prairiefyre Website now.

http://www.prairiefyre.com/Support/Upgrades/

As mentioned, 5.5 is the latest

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[MitelInMyBlood]

Thanks!

 

[slapin]

However they have a huge list of known issues with 5.5 and suggest to wait for 5.5 SP1

 

[MitelInMyBlood]

System is presently at 5.3.01258.1 and running without issue. I'm going to advise the client to leave well enough alone. They simply inquired about a newer version or if license renewal was needed. (it is, but not until Jan '09)I'll call PF today about the renewal. (Assuming 5.3 is still supported) Thnx.