paulramage
Technical User
So after the holiday period I've come back and contact centre isn't starting up, with the effect of us being unable to login to ACD's, or manage call routing via scripts. I tried to acquire the phones but don't even have the ability (see attached screenshot). The person who usually handles this is away and I have very little experience with this - while we are working to get a contractor in I can't just forget about it.
When starting up Service Monitor, it fails with status "Name Service down". I presume this relates to the service 'CCMS NBNM_Service', right? That won't start (only 9 CCM services are running), nor will most others. I believe this server was shutdown abruptly over the break.
From System Control and Monitor Utility, I can see LM is running but when starting CCMS or CCMA, most services will not start. Windows Server reports that either service dependancies failed to start or the service started then stopped.
Anyone have any advice?
When starting up Service Monitor, it fails with status "Name Service down". I presume this relates to the service 'CCMS NBNM_Service', right? That won't start (only 9 CCM services are running), nor will most others. I believe this server was shutdown abruptly over the break.
From System Control and Monitor Utility, I can see LM is running but when starting CCMS or CCMA, most services will not start. Windows Server reports that either service dependancies failed to start or the service started then stopped.
Anyone have any advice?
