Is it possible to change the name of the CCM server after installation? The client wants a different name to display on the reports of the call center.
no config wizard won't destroy CCM. I have changed names before but don't remember the details, over a year ago.
do a backup first though - config and data
you'll need to go somewhere in CCM to change the name too once the server name has changed. can't remember where it was.
also there's a value in the registry that needs chaning. again can't remember where it was.
issue typicall is no smdr data no acd data and alarms complain it can't connect to media server.
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