bigchiefdan
IS-IT--Management
Here goes,
I am experiencing clipping, poor MOH quality, and our Berbee can be connected to MOH & Vmail during a live page.
All of the issues were resolved about a week ago. then for no obviose reason, they returned. I am trying to reach the tech to review what was performed to get rid of these issues.
Nothing has changed on my network, no storms that we know of, and all my CO lines seem clear.
I would chalk the clipping up to network issues, however it returned out of the blue. On top of that, I disconnected everything except my Call Manager, Unity, Berbee, IPCC and a few phones. Still had same issue.
Its like the programming got corrupted or changes lost.
Are there any logs I can pull or post here for some help?
I am experiencing clipping, poor MOH quality, and our Berbee can be connected to MOH & Vmail during a live page.
All of the issues were resolved about a week ago. then for no obviose reason, they returned. I am trying to reach the tech to review what was performed to get rid of these issues.
Nothing has changed on my network, no storms that we know of, and all my CO lines seem clear.
I would chalk the clipping up to network issues, however it returned out of the blue. On top of that, I disconnected everything except my Call Manager, Unity, Berbee, IPCC and a few phones. Still had same issue.
Its like the programming got corrupted or changes lost.
Are there any logs I can pull or post here for some help?