CCM CAP not accessible

[jeremy750]

I am having problems loading the base client components on machines all of a sudden. I get this error in the ccmim32.log :

********** CCIM32 - Starting maintenance cycle ********** $$<CCIM32><Thu Sep 12 09:59:23.631 2002><thread=2044 (0x7FC)>
CClientSiteCfgArray - Initializing site list from registry $$<CCIM32><Thu Sep 12 09:59:24.272 2002><thread=2044 (0x7FC)>
CClientSiteCfgArray - Registry key found for site RCI $$<CCIM32><Thu Sep 12 09:59:24.288 2002><thread=2044 (0x7FC)>
CClientSiteCfgArray - initialized site RCI settings from registry $$<CCIM32><Thu Sep 12 09:59:24.413 2002><thread=2044 (0x7FC)>
User is logged on; user name is SMSCliSvcAcct& $$<CCIM32><Thu Sep 12 09:59:24.429 2002><thread=2044 (0x7FC)>
-- CCIM32: Starting base component install... -- $$<CCIM32><Thu Sep 12 09:59:24.445 2002><thread=2044 (0x7FC)>
Launching base install command - C:\WINDOWS\MS\SMS\CORE\BIN\mlaunch.dll $$<CCIM32><Thu Sep 12 09:59:24.523 2002><thread=2044 (0x7FC)>
** Base Component Installation Thread is starting ** $$<CCIM32><Thu Sep 12 09:59:24.617 2002><thread=2044 (0x7FC)>
Getting ownership of bootstrap mutex... $$<CCIM32><Thu Sep 12 09:59:24.648 2002><thread=2044 (0x7FC)>
Client core file version (from cliver.exe) is 2.00.1493.4009 $$<CCIM32><Thu Sep 12 09:59:24.695 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:25.212 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:25.822 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:26.433 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:27.059 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:27.670 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:28.280 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:28.891 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:29.517 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:30.143 2002><thread=2044 (0x7FC)>
Abstract export ABEXPRT:\\CAP List for site RCI not accessable $$<CCIM32><Thu Sep 12 09:59:30.754 2002><thread=2044 (0x7FC)>
ERROR: could not find a client access point to finish installing. Exitting. $$<CCIM32><Thu Sep 12 09:59:31.270 2002><thread=2044 (0x7FC)>
** Base Component Installation Thread is finished ** $$<CCIM32><Thu Sep 12 09:59:31.286 2002><thread=2044 (0x7FC)>
Base install DLL finished. $$<CCIM32><Thu Sep 12 09:59:31.286 2002><thread=2044 (0x7FC)>
Base setup status value not set to installed $$<CCIM32><Thu Sep 12 09:59:31.302 2002><thread=2044 (0x7FC)>
- CCIM32: Retry in 60 minutes $$<CCIM32><Thu Sep 12 09:59:31.317 2002><thread=2044 (0x7FC)>



CAN SOMEBODY PLEASE HELP? I looked on microsoft's knowledge base and this is all they gave me.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q208618

I checked my license settings and they were all per seat. Has anybody had this problem?

 

[snyderj]

I ran across this error recently also. At one point during debug I ran 20clicln /scrub and the problem hasn't come back.

Here are some things to consider:

Turn on NAL logging (a .reg file from SSM Support Tools) on the client and re-run smsls.bat. This should give you a better idea of the network paths SMS is looking for and whether they're valid.

Check to see that the client connection account is not locked out and whether it has permission to access the share on the CAP.

Verify client licenses on the server (Control Panel > Licenses)

 

[jeremy750]

I resolved the problem by reinstalling the sms site server. I was using SQL 2000 but it has given me all types of problems. I went back to SQL 7.0 SP4. Everything runs smooth as a slip and slide.

I would not recommend using SQL2000 what a pain in the butt.

-J

 

[snyderj]

Had you recently applied the SP4 HRP?