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CCM 4.1 "No one to take call message"

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Rich6719

Rich6719

IS-IT--Management
Apr 23, 2010
6
GB
We are using CCM 4.1 and today a test call was made, we received the forced message advising about using web site, call monitored etc but then at the end of the message we expected to be put either through to an agent or the queue

Instead i received a message saying " No one is available to take your call" and was cut off

Any ideas?
 
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