CCM 4.1 install troubel 1

[beatd]

hello,

I install a new version of ccm 4.1 on my homelab. Running is a privat w2k-version with os-upgrade 2000.2.7 and 2000.2.7sr2 but not the original cisco os-version 2000.2.4.

the follwing error-message appears on the screen while the installation of the ccm 4.1 software :

<< Error: 2: The system cannot find the file specified.>>

it's possibel to download the original os-version 2000.2.4 or what is the problem?


Cisco CCMInst-Logfile with error-message
------------------------------------------------------------
04/06/2005 08:47:43.000 CCMSetup.cpp fnrsPreinstall fnCCMServiceReboot: Function started
04/06/2005 08:47:43.000 CCMSetup.cpp fnrsPreinstall iuRunCommand: Function started
04/06/2005 08:47:43.000 CCMSetup.cpp fnrsPreinstall iuRunCommand: szCmd_ = "C:\utils\shutdown.exe" /L /R /Y /T:0
04/06/2005 08:47:44.031 CCMSetup.cpp fnrsPreinstall CreateProcess: Error: 2: The system cannot find the file specified.
04/06/2005 08:47:44.031 CCMSetup.cpp fnrsPreinstall User responded "OK" to message box.
04/06/2005 08:47:44.031 CCMSetup.cpp fnrsPreinstall iuRunCommand: Function ended
04/06/2005 08:47:44.031 CCMSetup.cpp fnrsPreinstall fnCCMServiceReboot: Function ended.

 

[ys211]

Make sure you are not using 2K with integrated SP4. SP4 does not have Java VM which is required by CMM install. Try using 2K with SP3.

 

[beatd]

hi, i've found the problem and now the installion works. i've done the following installation procedure:

- w2k server
- w2k sp 3
- win-os-upgrade-k9-2000.2.6
- win-os-upgrade-k9-2000.2.7
- win-os-upgrade-k9-2000.2.7sr2
- ccmsetup.exe

after the installation of this package, i have to copy the application "shutdown.exe" from the directory c:\programm files\cisco\updates\2000.2.7sr2 to the directory c:\uitls and the installation starts after the reboot with the applications c:\utils\shutdown.exe

thanks for help
beat