CCM 4.1(3) Lag issue with dialing a number 1

[DallasBPF]

When ever a number is dialed, starting today, there is a 2-15sec delay before it actually dials the number. Any ideas on where to start looking for a resolution?

Dallas, Texas
Telecommunications
CCNA, Net+
Working on MCSA, Convergence+, CCVP

 

[whykap]

before it dials or before it connects? if it is the latter you have a dialing plan conflict causing interdigit timeout timer to kick in.
Check your route patterns for conflicts.

 

[DallasBPF]

Will check for the conflict in the route pattern.


but the issue is when you dial the number, press dial there is a pause before you hear the ringback.

Dallas, Texas
Telecommunications
CCNA, Net+
Working on MCSA, Convergence+, CCVP

 

[whykap]

yeah so that would be before it connects.
You have issues with your dial plan.

 

[DallasBPF]

I think I got it fixed, won't know for sure until tomorrow.

Lesson learned the hardware.

Dallas, Texas
Telecommunications
CCNA, Net+
Working on MCSA, Convergence+, CCVP

 

[DallasBPF]

errrr hardway...

Dallas, Texas
Telecommunications
CCNA, Net+
Working on MCSA, Convergence+, CCVP

 

[soleman52]

We're sitting on pins and needles

What was the fix

 

[DallasBPF]

Long story very short, we use 8 to dial out since we have ext. that begin with 9XXX. But as a courtesy I set up the ability to use 9 for guest that don't know and are use to dialing 9. Which that has worked wonderful until we opened our Corpus office which only uses 7 digit dialing (9.XXXXXXX) and thats when the conflicts began with any office that dialed 9XXX and had to wait for the 15 sec interdigit delay. I removed the 9.XXXXXXX pattern and everything went back to normal.

Dallas, Texas
Telecommunications
CCNA, Net+
Working on MCSA, Convergence+, CCVP

 

[soleman52]

and now you've heard the rest of the story....

thanks