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CCM 4.1(3) How to send incoming calls to VM 1

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hanluc6933

Technical User
May 19, 2008
114
US
Is there a way in CCM4.1(3) to send an incoming call to VM if you do not wish to answer it?
 
Set up a Softket template with the iDivert softkey during RingIn. THen you can see who the call is from, if you don't want to answer, push the iDivert key. Call goes to Vmail immediately.
 
Thanks for the response. You must have willed this to me, I figured it out shortly after posting.
 
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