We are about to sign a contract to upgrade our AVAYA G3siv11.3
The upgrade would include the 8510 server with current release & CCE for the call center & reporting solution.
One major hurdle is the amount of measurable VDN numbers. Currently we are using BCMS that measures 99.
Does anyone have documentation or can show the number of measurable VDNs with CCE & an 8510 server?
Is the number 512 or 20,000? what a difference!
I have only been able to find reference to BCMS & CMS
If someone has this setup now - we would be grateful for a check on the Capacity - command "disp cap"
thanks
The upgrade would include the 8510 server with current release & CCE for the call center & reporting solution.
One major hurdle is the amount of measurable VDN numbers. Currently we are using BCMS that measures 99.
Does anyone have documentation or can show the number of measurable VDNs with CCE & an 8510 server?
Is the number 512 or 20,000? what a difference!
I have only been able to find reference to BCMS & CMS
If someone has this setup now - we would be grateful for a check on the Capacity - command "disp cap"
thanks