CCC SQL Fields and meanings

[nym313]

Hi
I'm writing a program that takes data from the CCC Archivers SQL database.
I'm slowly starting to get which field means what and the relations between the tables, but there is still a long way to go.

I would be very thankful if someone could give me description of all the fields and meanings.
If that is too much to ask, an explanation about when a call is missed would be good.
As far as I know in _tblindex table, CCS field "Alert Ended" and "Alerting transfer failed" both mean that a caller has hung up before someone could take the call, but there are situations when a call is missed and the CCS field writes "Call terminated" - a value that appears most of the time (even when a call is cleared normally).

Thanks for any help in advance!

 

[telecomtekperson]

Look at the knowledgebase. They have all the reports there. You can look at the reports and it will describe what info is on them.

 

[PlatinumGuy]

If you are talking about the fields within SQL i think you may struggle here.

If the fields within sql were disclosed then somebody could obviously do what you are trying to do and make a rival package to CCC.

Avaya will not like that so they wont release that info.

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