I have a customer on an IP500 4.2(14) CCC 5.033
About a month ago the user started saying that their yesterday report which was the:
Agent Group Reports -> Agent Grop Tabular Summary(all calls)
Yesterday report for all day HuntGroup
This report now takes an upwards of 15mins to run and sometimes times out. The customer said before this report use to take 15seconds. I can run other reports, this week, last week, this month, last month; all of these reports run in about 15seconds.
About a month ago the user started saying that their yesterday report which was the:
Agent Group Reports -> Agent Grop Tabular Summary(all calls)
Yesterday report for all day HuntGroup
This report now takes an upwards of 15mins to run and sometimes times out. The customer said before this report use to take 15seconds. I can run other reports, this week, last week, this month, last month; all of these reports run in about 15seconds.