CCC Report

[fortage]

Which report will list all calls received by all agents from a specific outside phone number?


Thanks

 

[TLDuk]

There isn`t one you need a custom report if i get time next week i`ll make you one, not promising anything...

 

[JeSTeROCK]

DID Summary isn't far off

 

[fortage]

Thanks in advance for the report TLDuk.

When running the DID summary it request DID to and from. We use a PRI is the "DID to" our phone number and the "DID from" the originating number?

 

[JeSTeROCK]

Those fields are for a range of DID numbers for example;
97327000 - from
97327099 - to