Hello all,
I'am using Avaya IPO 406 version 4.0 and the verison of CCC reporter is 5.0.18
I'am having problems with reports for reports down below
· Agent Group Graphical Summary (all calls)
· Agent Group Tabular Summary (all calls)
With both reports there is no data for last month(May). Reports are shown but there is no data. But i can get info for
April.
Any tips?
Thank you and best regards,
Marko
I'am using Avaya IPO 406 version 4.0 and the verison of CCC reporter is 5.0.18
I'am having problems with reports for reports down below
· Agent Group Graphical Summary (all calls)
· Agent Group Tabular Summary (all calls)
With both reports there is no data for last month(May). Reports are shown but there is no data. But i can get info for
April.
Any tips?
Thank you and best regards,
Marko