Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CCC OVER VOIP

Status
Not open for further replies.

deltaserver403

Technical User
Apr 7, 2005
162
UG
Dear All.

Pls guide me can i do this or not.

We have three sites on SCN, in 3, 2 sites are 403 all are 2.1 (27).now we need to install 5 agent CCC.

My Boss is have some crude ideas...

Site A: has got 412 with 10 VCM & 2 PRA expansion kit & Voice Mail PRO

Site B : has got 403 with 5 VCM

Site c: Has got 403 with 5 VCM.

Now my boss is telling put the CCC in Site B, but all the server is in Site & VM PRO site A.

Evne PRA line is in site A, when the call comes to agent i have to route from site A to site B.

it is advisable to put the CCC in site B , weather VCM compressors are ok,

Pls can any body udvise me.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top