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CCC MMM
- Thread starter kholladay
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Avaya are currently working on a replacment product for MMM. For now you should look over the Dev Connect site and possably look at Queue Master however this is a huge expense for just Web Ring Back.
Could you for now just create a form and progress the contents to a Public Folder in exchange ?
"Launching late 2006
Could you for now just create a form and progress the contents to a Public Folder in exchange ?
"Launching late 2006
- Thread starter
- #3
The specific feature he wants is to have a user enter a phone number on the web site and then have the IPO automatically initiate an outbound call to the 3rd party connecting them to an agent.
Kyle Holladay
Certified: ACACN, ACSCI, ACSCM, TIA-CTP
"If it worked the way it should you wouldn't need me
Kyle Holladay
Certified: ACACN, ACSCI, ACSCM, TIA-CTP
"If it worked the way it should you wouldn't need me
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