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CCC database schema

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MetraRider

MetraRider

IS-IT--Management
Mar 7, 2001
69
US
Something happened to my eCas server and all of the call records for January have been lost. I have CCC in our system and was looking through the sql database. It looks like all of the call records for users not in call centers are stored there as well. Is there a published schema available so that I could export these calls to a format that eCas will read?
 
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No, i have asked Avaya once and its a company secret.
And yes all events in IP Office are stored in the database.
 
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