ccapp keeps crashing nis 2004

[licensedtoquill]

I installed NIS 2004 about five months ago and am finding that ccapp suddenly keeps crashing it. I get a funny response on reporting the error to the Microsoft error reporting service, - that they know about this problem, it is caused by NIS and Symantec cannot cure it.

I have now uninstalled and reinstalled this particular NIS so many times that Symantec will no longer activate it or support it. Which I suppose makes sense if this is a problem they can't cure.

Does anyone know a work around or a way of hacking the formerly valid key so that I can try uninstalling and reinstalling it and not be left with no antivirus at all?

Or would I do better going over to AVG and ZoneAlarm (possibly with spybot and adaware which I use anyway)?

(I also have McAfee Internet Security 2006 which I picked up a few days ago but I haven't dared to use it yet because I hear that the support is, if anything, even worse than Symantec's. Does anyone know if the McCAfee horror stories are true or if the product is really a good one. I did try wasting some time by asking them a question on line about this and predictably they answered a completely different question with all sorts of irrelevant other questions and didnt actually respond to what I had asked them)

 

[bygeek]

You might try thier removal tool, then reinstall.

http://www.techspot.com/downloads/1437-norton-removal-tool-symnrt.html

 

[licensedtoquill]

As a check, I installed it on another computer and it started crashing ccapp with the same funny Microsoft error message telling me that Symantec knew about this problem (they can hardly NOT know if Microsoft have a specifically designed page for this very problem) and weren't even working on a cure: Go waste some time on their site for the cure which doesnt exist.

That was when I uninstalled it using that tool and reinstalled it, which was when Symantec deemed it no longer activatable. I suppose for this reason I shouldn't use any a/v tool which needs activation, which was why I was thinking about going over to AVG, TrendMicro or NOD32, which seem to be the current flavours of the month in anti-virus tools.

That is how I know not to dare uninstall it on my main computer which receives all my email for fear of losing ALL anti-virus protection for however short a time.

I might add for the sake of completeness that I have spent the last few days contacting the McAfee customer service email line trying to ascertain whether I can use their software to protect my network and they say definitely NOT. I have to buy as many licenses as I MAY have computers on the network at any given time. Curious monetary attitude: I have to get a refund on their 2006 product because of their intransigence on this point. Still I am glad I learned about it before install as opposed to after as it does seem to indicate that the McAfee horror stories are in fact true!