CC7 real-time stats

[leithdavyb]

Hello

Does CC7 have any new rtd feeds? or is it still Application, Skillset, Agent and Node?

Has anyone noticed any new fields, even?

Cheers

 

[hebegb41]

CC7 Offers a new RTD function called "Time Line Displatys"
and "Contact Summary Reports"

There are a few other changes but not a lot of them in RTD secifically. The big change I noticed was in Scripting.

 

[darkscion0]

I don't suppose CC7 adds an "Application/Script" column to identify the primary application that queued the call?