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CC6 Historical reporting, How far back does it go?

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Co0per

Co0per

Technical User
Jul 5, 2010
25
US
How far back can you generate historical reports on Contact Center 6.0? Is it a standard amount of time or something that can be adjusted within the system?

Thanks
 
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If you navigate to:

Configuration in web client

Look at the options, you will see Historical Statistics.

In there you wilol get the information regarding how long ststistics etc are kept.
 
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