CC6 Full server image backup

[wichie13]

anyone doing a full image backup of your server?

What did you use and did it cause any issues? What version are you at?

Thanks

Wichie

 

[effort1584]

I haven't used anything specific, but I do know that you need to stop all CC services before imaging other wise the restore may not work.

 

[wichie13]

Thanks for the tip the software I am looking at does an image live or you can do it with a boot disk.

so boot disk it is.

 

[effort1584]

Live images save the data exactly as is. The problem with that is when you restore the other systems (CS1K, CallPilot, etc.) are not necessarily in the same place and certainly aren't doing anything that would refer to the time parameter in the live image. This is why Avaya insists that images while the system is running will cause issues. These aren't just files, they are running database and system processes that believe they are in a particular point in time and do not adjust well to finding out they are days/weeks/months later. It doesn't matter what the vendor tells you. Most of what they image doesn't measure movements in real-time like this does.