chippowell
Technical User
On CC6, it appears that only the Webadmin login account can delete historical reports that have been made public. For my personal account that has just about all permissions, the only options I have under Access & Partition Mgmt/Access Classes/(my admin group)/Properties/Historical Reporting is:
None
Run
Report Creation
Obviously I have Report Creation checked, and that works fine for making reports. The problem is that over time users create reports and then abandon them. I’d prefer not to be the only one with access to delete them, but would like to farm this out to some of the call center supervisors who have certain permissions in the CC6 web client as it is. Is it true that only the built-in vendor-provided admin login can delete historical reports that user’s have made public? (For the record, this also seems to be the case for real time reports.)
Also, don’t be fooled into thinking you have access to delete public historical reports just because you can right click on the report and get the Delete option. I try that, and then I get a “you don’t have permission” message.
Thanks!
None
Run
Report Creation
Obviously I have Report Creation checked, and that works fine for making reports. The problem is that over time users create reports and then abandon them. I’d prefer not to be the only one with access to delete them, but would like to farm this out to some of the call center supervisors who have certain permissions in the CC6 web client as it is. Is it true that only the built-in vendor-provided admin login can delete historical reports that user’s have made public? (For the record, this also seems to be the case for real time reports.)
Also, don’t be fooled into thinking you have access to delete public historical reports just because you can right click on the report and get the Delete option. I try that, and then I get a “you don’t have permission” message.
Thanks!