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CC6 - D:\Nortel\iccm\bin programs

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skk391

skk391

Technical User
Mar 3, 2009
332
GB
Hi,

Just looking at this location on my CC6 server:
D:\Nortel\iccm\bin

Does anyone know where I would be able to find information about what these programs do?

I am interested in running the Application Mode Link Trace program, so that I can see if agents are cutting calls.

thanks

 
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