Hi,
Site I'm working with has scheduledc callbacks going back to the originating agent (even if on standby) as opposed to the skillset, where they should be going, stumped, ideas? Where should I be looking? This recently started happening, site reports scripts have not been changed for years
Site I'm working with has scheduledc callbacks going back to the originating agent (even if on standby) as opposed to the skillset, where they should be going, stumped, ideas? Where should I be looking? This recently started happening, site reports scripts have not been changed for years
