Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CC6 Agent License 2

Status
Not open for further replies.
barry7777

barry7777

Technical User
Sep 10, 2009
48
US
Where, on the CC6 can i see how many agent license i have?
 
Sort by date Sort by votes
in your historical statistics, under configuration
 
Upvote 0 Downvote
Which is the agent license? none of them say license. Is it the "Agent Positions" ? or "Configured Agent ID's
 
Upvote 0 Downvote
You can not trust the value that is assigned in the CCMA as that value is editable. On the CCMS, open the License Manager Configuration application, then click on View Licenses. You agent license count is the value associated with LM_LOC_VOAN if nodal, and LM_NET_VOAN if networked.
 
Upvote 0 Downvote
P.S.
*** Remember to cancle out of LM, else hitting OK will restart the LM service. ***
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question
Change the Nortel Symposium agent to a baic ACD agent
Replies
1
Views
126
Firebird Scrambler
Firebird Scrambler
phonetech2012
  • Locked
  • Question
agents not acquiring,not populating rtd's
Replies
0
Views
113
phonetech2012
phonetech2012
ADRIAN74
  • Locked
  • Question
AACC AAAD phonebook and Agent Statistic not working with voice contact type
Replies
0
Views
160
ADRIAN74
ADRIAN74
megaa
  • Locked
  • Question
ACCS agent desktop variables
Replies
0
Views
110
megaa
megaa
ADRIAN74
  • Locked
  • Question
AgentDesktop phonebook still in grey
Replies
0
Views
99
ADRIAN74
ADRIAN74

Part and Inventory Search

Sponsor

Back
Top