CC numbers in Audit

[USofAScott]

Not sure what I need to check on my configuration

when running the audit report, I am having all CC masked, even the day of the transaction. I checked in the Aloha.ini and MaskCreditCardNumbers =1. We have had an issue with some declined credit cards on tabs that were walked at the end of the night. I need to get the number for the card that was declined on the day it was run, so that we can rerun it the next day.

The system used to display the card number in audit report for 14 days and then mask it. Can anyone shed some light.

 

[PosTech72]

They are migrating away from this feature I believe for security and compliance reasons. You may need to contact your processor in order to get the full card number. Thanks!