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CC 6.0 New installition and problems

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CSkabul

CSkabul

Vendor
May 12, 2008
81
IN
Hi all,

I can see the Phone set logged on the Phone set/Voice port but the RTD or on the supervisor I cant see the agent logged in status. What could be the problem? any think related the configuration?

Thanks in advance



 
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Is the agent which logged onto this phone in the same partition as the supervisor, if not then you wont see anything.
 
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The agent was on Partitiontest1(its a test one) Partition
 
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