Catalogue job returns hardware error

[jkellington]

I'm running BE10 on an IBM x346 connected via integrated SCSI contoller to an IBM 3581 LTO2 tape drive.

I'll give a little background on the current situation, as it may have an impact on the probelm/solution: We've currently migrated to some new hardware, and as a result, I have a brand new backup server running BE10. I am using the same tape drive that was connected to the old server which was running BE9. I am running a catalogue in BE10 on one of the tapes backed up with the BE9 server so I can restore some data from the backup. All operations on BE and the tape drive (ie. backup, restore, etc.) work as they should EXCEPT for when I run a Catalog job on any tape backed up using the old BE9 server (I've tested about 10 of them).

When I run the catalogue, I get the following in the Error log:

Storage device "IBM 1" reported an error on a request to space to end of data.
Error reported:
The request could not be performed because of an I/O device error.
V-79-57344-34029 - A hardware error occurred.

I've tried most of the items listed in the article on Veritas' site to no avail. It just seems odd to me that it would be a hardware problem when all of my backups and restores are working properly.

Any help would be greatly appreciated.

Thanks,
Jason

 

[steveot]

What does you system log report?
What make/model is the SCSI card?

 

[Prydonian]

Did you load the IBM drivers or the Veritas drivers? Veritas doean't always play nice with vendor drivers. They prefer their own....

Mike, The IT Guy.



Life is too short to drink warm beer....

 

[wybnormal]

Also, see if there is a firmware (microcode) update for the IBM drives. IBM is really bad about making changes to firmware that tend to break apps after upgrades. I've been through this several times in the last IBM shop I ran. Their tape drives are optimized for IBM hardware and software like tivoli so using something else can show subtle or not so subtle issues. We had constant issues with our LTO drives using Bakbone and it always came down the IBM microcode. We flipped to HP LTO drives and all the problems went away.

MikeS

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