cuneyt2020
Technical User
Hi
We use CAS line side as a protocol(Cas extensions) between IVR(Intervoice) and Md110 BC10 system.
Problem is, we are upgrading our IVRs (Intervioce IVRs) and after IVR installation we see that something wrong on CAS lines.
I get "269: Digital trunk loss of frame synchronization"
No other related message with that board.(TLU76/3)
And the vendor wants me to get e protocol analyzer and tell them what's happening. Is there anybody here , can decode this, if i write a part of the encoded data. Or can somebody help me what is the right way to do for fixing the problem.
Rgrds.
rgrds...
We use CAS line side as a protocol(Cas extensions) between IVR(Intervoice) and Md110 BC10 system.
Problem is, we are upgrading our IVRs (Intervioce IVRs) and after IVR installation we see that something wrong on CAS lines.
I get "269: Digital trunk loss of frame synchronization"
No other related message with that board.(TLU76/3)
And the vendor wants me to get e protocol analyzer and tell them what's happening. Is there anybody here , can decode this, if i write a part of the encoded data. Or can somebody help me what is the right way to do for fixing the problem.
Rgrds.
rgrds...