Carrier Disconnect

[photon33]

Hello,
I have ip403 2.1.24 w/ATM and the PSTN service is t1 channelized to loopstart through a Shark unit from Verizon. The IP Office will not recognize the disconnect from Verizon. Testing with a regular POTS line does disconnect.

I can monitor the line at the NID and upon hangup hear a quiet disconnect signal followed by dialtone a few seconds later but the AA plays, times out and leaves a "if you'd like to make a call" message in the general box.

The carrier says the only option they have is to enable an option on their end called Advanced Disconnect which did not work.
I have selected "disconnect" as my menu timeout action in VMpro, but other users are complaining about these dead air messages now too. My trunks have disconnect clear enabled and 50ms selected which is default.
What else can I try?

 

[IPGuru]

Try ditching V2.1(24) for a start any visitor to this site should by now be aware that V2.1(15)& V2.1(24) are the worst releases of IP Office ever to escape from Avaya.

I doubut that you will find any competent engineer willing to give advice on this system untill it is upgraded to V2.1(27) or downgraded to V2.0(18)

currently I would say go with V2.1(27) & VM Pro 2.1(14)

 

[Spanning]

Yes , listen to IPGURU all you rookies.
2.1.27 is the dogs bollocks , may be i am too biased o.k. 1/2 a dogs bollock.

 

[sizbut]

English for beginners translation:

- 2.1(x) = load of bollocks = very bad, wrong, you lie.

- 2.1(27) = the dog bollocks = very good, brilliant.

We're talking tech speak here, marketing and sales need not apply.

To quote from "

http://www.effingpot.com":

Bollocks - This is a great English word with many excellent uses. Technically speaking it means testicles but is typically used to describe something that is no good (that's bollocks) or that someone is talking rubbish (he's talking bollocks). Surprisingly it is also used in a positive manner to describe something that is the best, in which case you would describe it as being "the dog's bollocks". Englishmen who live in America take great delight in ordering specialised registration plates for their cars using the letters B.O.L.L.O.X. Good eh?