I am having trouble with opening some web pages on some of the computers in my company. We are on a Win NT 4.0 SP6a and Win 2000 Professional computers. Two days ago they were accessing the sites fine, but yesterday the sites went down and then it stopped working after the sites came back up. I have ran a virus scanner and nothing is there. I have acquired all possible updates available. The company that designed and runs website says nothing has changed and they have had no problems with the site, nor the company. Any ideas on what can be the cause of this?
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Can't view some web pages
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Ask the company for the IP address of the websites e.g
Microsoft.com is
207.46.250.222
Put this in the browser address bar and hit go. It should take you to the site. If not it may be something more complex.
If it works ok then you may have a DNS issue.
Run a PING of the name e.g from Command and see what it tries to resolve the name (don't worry if it times out, maybe due to firewall). If the IP address is different, try the following:
In CMD type ipconfig /flushdns. Try again.
If that fails, check you host files:
Do a search for the file "hosts" (without quotes)
Open in notepad. Check for entries to to the website e.g
207.46.250.222 If they are wrong, delete.
If not there, try adding it and see if it works.
If it works, this should only be a temp measure, you should find out why it isn't getting it automatically and thats a whole new ball game.
Stu..
Only the truly stupid believe they know everything.
Stu.. 2004
Microsoft.com is
207.46.250.222
Put this in the browser address bar and hit go. It should take you to the site. If not it may be something more complex.
If it works ok then you may have a DNS issue.
Run a PING of the name e.g from Command and see what it tries to resolve the name (don't worry if it times out, maybe due to firewall). If the IP address is different, try the following:
In CMD type ipconfig /flushdns. Try again.
If that fails, check you host files:
Do a search for the file "hosts" (without quotes)
Open in notepad. Check for entries to to the website e.g
207.46.250.222 If they are wrong, delete.
If not there, try adding it and see if it works.
If it works, this should only be a temp measure, you should find out why it isn't getting it automatically and thats a whole new ball game.
Stu..
Only the truly stupid believe they know everything.
Stu.. 2004
- Thread starter
- #4
Try useing the command tracert it will show you where the hang up is possibly. Tracert will show all the hops the network takes to get to the site. It would look like this:
c:/> tracert
or what ever web site it is, hope this helps, if not at least its a fun tool to play with.
c:/> tracert
or what ever web site it is, hope this helps, if not at least its a fun tool to play with.
You could do an "nslookup" by domain name. For example nslookup returns an IP address of 64.233.167.99, also have you tried to delete History and Temp internet files on those machines? It’s a "Hail Mary"
play but it might work.
play but it might work.
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cmeagan656
Technical User
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I have tried the tracert again and still come up with the same problem. I have gotten all computers to work for this site, but 2. They are Win NT 4.0 SP6 Workstations. They are the only 2 workstations in the company. Any ideas? I figured out on the others that it was a WINS lookup problem and jpeg buffer overflow w/ IE SP1, but these 2 machines just don't want to work. Any help?
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