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Can't view individual mailboxes from backup

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mcr525

mcr525

Technical User
Jul 24, 2001
4
GB
Hi

We recently changed our administrator password on our Exchange server and since doing so we find we are unable to restore individual mailboxes. If we do need to do a restore we would have to do them all which would be disastrous. Any ideas please?
 
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Who's backup product are you using? Are you still able to backup the Exchange databases, I assume you run a brick backup for the mailboxes?

Mike
 
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Do you mean you can't open up the mailbox in the restore window, or that the restore fails?

What accounts operate the services for the backup software and the Exchange services?
 
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Hi

I forgot to mention that we are using Veritas as our backup software. We carry out a full backup everyday.
 
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