AVGisbetter
Programmer
I have Symantec V10.1. I ran a registry cleaner utility and it removed some of the Symantec registry entries, now the Antivirus does not work properly.
First, I ran a scan from another computer on this computers disk, no virus's found.
So I tried to do a repair install, it failed.
I tried a remove, it failed.
Actually, IT did the steps above, then quit (they had other things to do).
So I did a manual remove, it failed.
I booted from a separate disk and manually deleted all Symantec directories (in common and in program files).
I noticed what now whenever I right-click on a file I get error messages (seems right).
I did an install - is says it worked. Right-click on a file now works, services says the tasks are running.
But when I try to run the console I get "an error occurred while loading savrt32.dll". And there is nothing in the tray.
I do a repair install - it says it completes and that everything is fine.
But I still get "an error occurred while loading savrt32.dll" and no tray icon.
So I installed AVG free (I need to know I have a working antivirus).
It finds and destroys a virus called "sorry.exe".
I do another repair install, still the same.
Any ideas?
First, I ran a scan from another computer on this computers disk, no virus's found.
So I tried to do a repair install, it failed.
I tried a remove, it failed.
Actually, IT did the steps above, then quit (they had other things to do).
So I did a manual remove, it failed.
I booted from a separate disk and manually deleted all Symantec directories (in common and in program files).
I noticed what now whenever I right-click on a file I get error messages (seems right).
I did an install - is says it worked. Right-click on a file now works, services says the tasks are running.
But when I try to run the console I get "an error occurred while loading savrt32.dll". And there is nothing in the tray.
I do a repair install - it says it completes and that everything is fine.
But I still get "an error occurred while loading savrt32.dll" and no tray icon.
So I installed AVG free (I need to know I have a working antivirus).
It finds and destroys a virus called "sorry.exe".
I do another repair install, still the same.
Any ideas?