Can't start SQLMail - MAPI login failure

[JamesLean]

I'm trying to get SQLMail working on a new server. Windows NT4, SQL Server 7.

Both the SQLServer service and the SQLAgent service are running under the same account, which at the moment is the Domain Admin account (just while we're setting this up).

After installing Outlook, I created a mail profile using normal Exchange settings (while logged into the server as the same domain admin account). This profile works fine when used through Outlook.

I've restarted both SQL services (the server has actually been fully restarted since setting this up) but am getting an error when trying to start SQLMail:

Server: Msg 17952, Level 18, State 1, Line 0
Failed to start SQL Mail session. Check the errorlog file in the SQL Server directory for details.

In the logs I have:

Failed to start SQL Mail session..
Error: 17951, Severity: 18, State: 1

MAPI login failure..
Error: 17903, Severity: 18, State: 1

The service startup account obviously has permissions on the mailbox. Can anyone suggest what to check next?

--James

 

[JayKusch]

Check these links and see if they are of any help:

http://support.microsoft.com/default.aspx?scid=kb;

[LN];Q263556

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315886

Thanks

J. Kusch

 

[JamesLean]

Thanks Jay.

Coincidentally, I had just found your second link (common problems with SQLMail) myself and have solved the problem. All I had to do was make Outlook the default mail client in IE.

Cheers anyway!

--James