Can't send email outside of local domain

[BobRodes]

I've just been put in charge of an installation of Oracle's new (just announced last month) Beehive product. While I don't expect that anyone has direct experience with it, I've never done an email installation of any kind so I'm suffering from lack of general experience. I've set up a few test accounts in the package and can send emails back and forth among them. But when attempting to send to other than the local email domain, I get this:

Final-Recipient: rfc822;<bobrodes@aol.com>
Diagnostic-Code: 550
Action: failed
Status: 5.0.0

I didn't do the installation, but I've been over every inch of the doc and it looks like it's been installed correctly. The only unusual thing in our setup that I can see is that the HTTP port is set to 7779 instead of 80. There shouldn't be a problem with that, should there, so long as every player in the process knows that's the port to look on?

I suspect it's some sort of setting conflict somewhere. If someone could give me the sort of troubleshooting things to look for that experienced people would check for, I would appreciate it.

TIA,

Bob

 

[cckens]

550 on an SMTP related error is a recipient not found error.
Per

http://www.qksoft.com/qk-smtp-server/smtp-error-550.html

This message indicates that the recipient specified in the RCPT command is not locally hosted on the server and relaying options prevent the message being forwarded to the recipient. To resolve this you should ensure that an address map has been associated with the desired mailbox. If you receive this message then you should use the MMC to ensure that this address has been assigned to a mailbox. This can be done in the MMC by viewing the properties of the Mailbox.

Sounds like the SMTP system may not be authenticating correctly or is not set to relay. May be a place to start.

Ken

"cckens is a nick... why the H-E- double-hockey-sticks am I using a nick for a name? Am I afraid of who I am?"
-me
"...don't know why, but I think of chickens when I see that nick...maybe even choking chickens???"
-Tony (wahnula)

 

[BobRodes]

Thanks for responding, Ken. I set up a "valid non-local address pattern" as "*". I'm thinking that that fulfills the first requirement, of associating an address map with the desired mailbox. Am I wrong?

Next, what we had for relaying is "DNS MX delivery", a recipient pattern of "*", and a DNS value with an IP address. I tried changing this to "Use Simple Relay Mode", putting the email server in as the relay server. The doc says that you only need to set up relay servers if you're using more than one. Any thoughts?

I should mention that we are using "OBIO" (Oracle Beehive Interface for Outlook) which sets up Outlook as the front end for the mail server.

Thanks again for responding,

Bob

 

[BobRodes]

Oops. I forgot to mention that "simple relay mode" doesn't work either.

 

[BobRodes]

Ok, I changed "DNS MX Delivery" to Relay Delivery. Recipient pattern is "*@*" and port number is 25. I have verified that port 25 is indeed set up as the SMTP port, and have included port 25 in the list of "privileged ports" that can be used. Oracle has weighed in with some things to check now. Once it gets solved, I'll publish the results in case someone else needs them.

 

[BobRodes]

It turned out that Oracle decided at the last minute not to support the configuration I was trying to put together, and it was too late to change their documentation. Onward and upward...