Can't send config to 412 unit 1

[flyguy2]

I have a 412 running 4.1.15 The customer gets the following error when trying to send (merge, when free,.etc..)the bottom task bar says 10%sent then an error of "failed to save data. (error code -2)".the issue has been escalated to Avaya after trying everything that everyone else has thought of. Any ideas?

 

[Bas1234]

Have a look here, to solve it back it up default it and load the backup file.

http://www.tek-tips.com/viewthread.cfm?qid=1499447&page=1

Greetzzz...Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[Westi]

good stuff bas and good searching have a star

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[Bas1234]

Thnx Westi,

Where we are without Google...

Greetzz...Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[flyguy2]

Thanks for the input guys, the customer "turned on" a Qos setting in the their Nortel switch and that was blocking us from sending a config. We are going to work with the network vendor this week to see what was happening. I will let you know.