can't see pictures.

[J741]

Hi. I use Outlook 2002 (part of Office XP) to read my e-mail, and manage my contacts and calander. When I recieve an e-mail which contains embeded photos, I can never see them in the message body. They are only accessible as a file attachment. Often, the location in the e-mail which had the picture will have been replaced by the messsage "Embedded image moved to file: pic18588.jpg" or something similar.

This is extremely annoying, especially when a message contains 20 or so small pictures, icons, etc. To see the pictures, I must open each one seperately. I can't even view them all at once (like in a slideshow or something) unless I extract all the attachments from the e-mail into a folder, and then view the folder. This is highly undesirable when there are more than 1 or 2 such messages in my inbox.

Can anyone tell my why Otlook does this, and how to change it to show the message more like Outlook Express?

- James.


My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember

 

[AsokTheIntern]

James,

what kind of format have the emails that you recieve? html, rich or plain text? What system your on, pop, exchange...?
Normaly you will recieve the:"Embedded image moved to file: pic18588.jpg" message when you recieve an email in a format your exchange server does not allow (i.e. due security) and converts it into a format that cant display the picture embedded, like plain text. To not loose the picture it will be added as a attachment.

Cheers
Asok

 

[J741]

I do not use Outlook with an Exhange server on this computer. I only use it for internet e-mail from a POP3 mail server.

As for the 'plain text' format option, I do have this enabled for new and outgoing mail. Would this also affect incoming mail?

- James.


My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember

 

[AsokTheIntern]

Not that i know, normally an email is kept in the format the original sender did choose.
Run a test, let someone send an html and a rich text email to you with an embedded picture, stating the mail type in the subject. Check in which format they arrive.

Cheers
Asok

 

[J741]

O.K. I had a few friends send me messages with embeded images, in various formats, from various e-mail programs. It seems to occur only with messages sent from, or forwarded through, Lotus Notes. Messages sent from Outlook or Outlook express do not seem to be affected.

So now that it doesn't seem to be a problem with Outlook, does anyone know why it would do this when sent from Lotus Notes?

- James.

My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember

 

[AsokTheIntern]

James,

in which format does the emails arrive from lotus notes? html, rich or plain text?

 

[J741]

According to Outlook's title bar, the affected message is in HTML format, but I don't think that's true.

- James.

My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember