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Can't see full hard drive

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vsland

Technical User
May 12, 2003
1
SG
I have 2 Maxtor 80gb HDDs. One is brand-new, and is working fine; the 2nd one is not. I have used it under WinXP previously and it recognized only 32gb because of the BIOS. However, when I shift it to a new PC (also WinXP), only 32gb can be seen. I can use the fist (new) hard drive, but can only see 32gb of the second one. I have tried fdisk (it can also see only 32gb).

Maxtor offers MaxBlast 3, but it uses EZ-BIOS, which I don't like or want.
 
Are you saying that disk management (run diskmgmt.msc) in XP only sees the 32GB partition and not the remaining 48GB free space (which should now be available to allocate?)

When you installed this drive in older mobo, did you set a limiting jumper (to restrict its apparent size to 32GB) so that the mobo could read it properly?
 
You need to repartition the drive and then format as NTFS. A FAT32 partition under XP format would show the limitation you see.

 
Let me be slightly clearer. When the older machine restricted the drive geometry to ~32 gigs, the partition table was written showing the full capacity of the drive was used.

You need to remove all artifacts of the old BIOS limitations through removing the existing partition table, writing a new one with the new machine & BIOS, and format the drive.

 
Here is the answer from Maxtor:

If the operating system, BIOS, or MaxBlast can only recognize 32 GB of the drive it may be caused by one of the following:

Drive Jumpers: Applies to Mac and Window users. On drives that are larger than 32 GB there is a Capacity Limitation Jumper (CLJ) or the Alternate Capacity (AC) Jumper setting. This jumper will limit the capacity of the drive to 32 GB and should only be used when the BIOS hangs when trying to auto-detect the drive. If you have two jumpers shunts on the drive you will need to remove the CLJ or AC jumper. To resolve the issue use the standard jumper settings.

If you format the drive with the CLJ or AC jumper then the drive capacity will be limited to 32GB. After removing the CLJ or AC jumper the drive will still be recognized as 32GB. You must reformat the drive without the CLJ or AC jumper to gain the full capacity of the drive.

For more information on Windows XP/2000 installs and the Cylinder Limitation jumper please reference Answer ID: 1374


BIOS: On older systems (pre- November 1998) the BIOS may not support drives that are larger than 32 GB. In the BIOS setup please set the drive type to AUTO detect. If the BIOS detects the full capacity of the drive then the BIOS will support the capacity of the drive. If not please perform one of the following:


Check with the system or motherboard manufacturer for any BIOS upgrades for the system.


If a BIOS update is not available from the manufacturer you can also visit the following site: and download the BIOS Agent to determine if an update is available for purchase for your system. The BIOS Agent will identify the BIOS on your system and provide you with all of the information that you will need for ordering a BIOS update. Maxtor® Corporation provides this information as a courtesy to its customers and has no official affiliation with esupport.com.


(Recommended) Purchase a PCI ATA controller card that will support the capacity of the drive. The two benefits of ATA controller cards are:
The ability to support large capacity drives
The ability to support the faster transfer rates of the drive. Maxtor's online store, has a complete selection of ATA controller cards that support all Maxtor drives.


The last option would be to use our MaxBlast software. The MaxBlast software will install an overlay (EZ-BIOS) on the hard drive to support the full capacity of the drive.


Operating System: Windows XP and 2000 have a 32 GB format limitation for FAT 32. That means if you formatted the drive in FAT 32 with Windows XP and 2000, the largest partition supported is 32 GB. You will need to format the drive in NTFS if you want to partition the drive larger than 32 GB.
 
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